Returns & Exchanges
We want you to love your curls, but if you are not completely satisfied with your purchase, we offer a 30-day return window for all products. Please ensure items are in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original boxes and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for reference.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing